Dragon Anywhere & Subscription Products

 
Frequently Asked Questions
How do I start using Dragon Anywhere?
To get started with Dragon Anywhere, follow these instructions:
  1. Click here to either start your free 7 day trial, or place an order for a 1 month, 3 month, or 12 month subscription.
  2. On your device, download the iOS and/or Android app from the App Stores:
  3. After installing, launch the Dragon Anywhere app and enter the email address and password you specified when placing your order or starting your trial.

If you need any assistance using Dragon Anywhere, our Technical Support team will be able to help you.

More questions? Back to Main Help Page

I have a very large organization that needs Dragon Anywhere, is there a way to purchase for the entire organization?
If you need to purchase subscriptions for a large number of people, contact our corporate sales team, click here for our contact sales form or call 781-565-5000.

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Can I try Dragon Anywhere before I purchase a subscription?
Yes, you can try the full Dragon Anywhere for one (1) week prior to purchasing a subscription. At the end of the week, your subscription will automatically roll over to an auto-renewing, monthly subscription unless you decide to cancel.

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How do I cancel my 7 day trial subscription?
To cancel your Dragon Anywhere 7 day trial before it rolls over to a monthly, auto-renewing subscription, follow these instructions:
  1. Click here to log into your account. The email address and password are the same ones you used to begin your trial. If you need assistance with your password, click here.
  2. After logging in, click on My Order History.
  3. Select the order number for your Dragon Anywhere trial. It can be located in the confirmation email you received at the beginning of your trial.
  4. Click on the Manage Subscription button.
  5. Next to Automatic Renewals, select the Off radio button.
  6. Click the Accept button to confirm your selection.

Your subscription will continue through the end of the 7 day trial period and you will not be charged.

More questions? Back to Main Help Page

How do I cancel the auto-renewal for my subscription?
To cancel the automatic renewal on your Dragon Anywhere subscription before your next subscription term, follow these instructions:
  1. Click here to log into your account. The email address and password are the same ones you used to begin your trial. If you need assistance with your password, click here.
  2. After logging in, click on My Order History.
  3. Select the most recent order number associated with your subscription.
  4. Click on the Manage Subscription button.
  5. Next to Automatic Renewals, select the Off radio button.
  6. Click the Accept button to confirm your selection.

Your subscription will continue through the end of your current term and you will not be automatically renewed.

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How do I change the email or billing address on my subscription?
To change the email or billing address associated with your Dragon Anywhere subscription please reach out to our Customer Service with the address you would like to use on renewals going forward.

Our team will update our records so you will continue to be renewed and receive notification emails regarding the expiration or auto-renewal of your subscription. Please note that a change to the email address associated with your subscription will not change the email address you use to log in to your Dragon Anywhere app.

If you need assistance updating your credit card information, please call to speak to one of our representatives. For security purposes, your credit card number should never be sent via email.

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How do I change the credit card information on my subscription?
If you need to update the credit card number or expiration date associated with your auto-renewal, follow these instructions:
  1. Click here to log into your account. The email address and password are the same ones you used to begin your subscription. If you need assistance with your password, click here.
  2. After logging in, click on My Order History.
  3. Select the most recent order number associated with your subscription.
  4. Click on the Manage Subscription button.
  5. Click on Edit Payment Information.
  6. Enter the new credit card number and/or expiration date and click Submit.

Your next automatic renewal will be billed against the new card information you entered.

If you need assistance with this process, please contact our Customer Service by phone. For security purposes, your credit card number should never be sent via email.

More questions? Back to Main Help Page