.
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We also know computers crash and backing up the files you value is a necessity. Here is some basic information for backing up your purchase:
Once your game/guide has downloaded successfully, you can back up the downloaded file(s) to a DVD, flash drive, or other external media so that you will be able to reinstall the game or use your guide again in the future without having to re-download.
Here are instructions for backing up your files:
Here’s a neat video tutorial that shows you in detail how to copy files to your flash drive: http://www.youtube.com/watch?v=Lluk26qiNXw
You can also install your game directly to the external hard drive:
Please note that since the game has been installed to an external hard drive, you will need to always have the external drive plugged in when playing the game.
Do not unplug the drive while playing the game.
If you choose not to create a desktop shortcut, you will need to launch the game from the application file you installed to your external hard drive.
Thank you for being amazing fans and we hope you enjoy many more adventures with Nancy and the gang!
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Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.
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If you have problems submitting your credit card payment you can contact Customer Service for help. When you contact Customer Service you may be asked for any error message numbers you received, as well as the reference number seen in the shopping cart.
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For purchases of physical products, you won't be billed until yourproduct is shipped. This includes any preordered or backordered products.If your items are shipped separately you will be billed each timea product is shipped.
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Pursuant to the Digital VAT Directive, European Union (EU) customers will be charged a 15% value-added tax (VAT) on all downloaded digital products and services including software. A national VAT rate will be applied on physical goods for customers based in EU countries. This VAT may not be shown as a separate charge during checkout and may instead be included in the product price (VAT inclusive pricing).
Tax-exempt individuals and entities can request a refund of the tax paid on an order. We will need a copy of your tax-exempt certificate and the billing or shipping address on the order must match the address on the certificate. Please include your order number or a copy of your receipt or invoice. You can fax a copy of your certificate, with order number or invoice to 952-253-8760.
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Click here to look up your order and print a copy of your invoice.
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