Product Information

I have questions about a product.

If you have questions about any of our products, such as "Which product is right for me?" or "Will it work on my computer?" you can visit our Products Center http://www.autodesk.com/products.

For further information contact one of our Autodesk Authorized Resellers located at http://www.autodesk.com/reseller.

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Is your complete product line available on the Store?

No. Although we carry the majority of the Autodesk product line, there are some products and services we are not selling online at this time.

In addition, some upgrade paths or services are not available from the Autodesk Store. Those include:

• Migrations or Crossgrades from one product line to another
• Network licenses or bumps
• Consulting
• Buzzsaw
• Streamline

For more information or to purchase products or services not available on the Store, please visit our Products Center at http://www.autodesk.com/products for purchase options and contact information.

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Do you offer volume discounts or special pricing?

We do not offer volume discounts at this time. The pricing you see on the store is the sale price. Any specials or promotions will be noted on the product pages and will show up in your shopping cart.

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Can I purchase a subscription for my product?

Yes! We are now offering 1-year Autodesk Subscriptions on the Store when you purchase your software. The Autodesk Online Store does not yet sell subscription contracts by themselves for the Autodesk products you may already own, nor renewals of your current subscriptions. If the Subscription Program is available for your product, and you chose not to buy a subscription from the Store at that time, you can still 'attach' a subscription within 30 days of purchasing from the Store by contacting your local Autodesk Authorized Reseller. The Autodesk Authorized Reseller can also provide information about available training services. Your confirmation email is your proof of purchase. For more information about our Subscription Program, visit our Subscription Center.

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Do you offer educational or student products?

We offer a special student/educator price available with proof of student or faculty status on the full versions of the following products:

• Autodesk® Building Design Suite Ultimate
• AutoCAD® Design Suite Ultimate
• Autodesk® Entertainment Creation Suite Ultimate
• Autodesk® Infrastructure Design Suite Ultimate
• Autodesk® Product Design Suite Ultimate
  

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Do you offer government products?

We do not offer government products at the online store. For information about these products, please visit www.autodesk.com/government.

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