Others have support offerings that are noted on the detail page of the product, as well as on your order confirmation email. In addition, if available, free direct support contact information for your product can be found in your product box or on a "ReadMe".pdf file on the software DVD. This support contact information can also be found at http://www.autodesk.com/support.
Autodesk Green Building Studio customers: Please visit the Frequently Asked Questions site at http://www.greenbuildingstudio.com/Faqs.aspx.
For other technical questions or support options outside of what is initially offered, please visit: http://www.autodesk.com/support, or contact your local Autodesk Authorized Reseller. You can find a reseller in your area here: http://www.autodesk.com/resellers.
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Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
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If you're using Internet Explorer 5.x, go to the Tools menu and select Internet Options. Within the Internet Options window, select the Security tab. Select Internet, then Custom Level. Scroll down to Cookies and choose Enable.
If you're using Netscape 7+, go to the Edit menu and select Preferences. Double-click the Privacy & Security category, select Cookies. Set your Cookies preferences.
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